Hong Kong

The designated operator of Hong Kong, China, Hongkong Post, owing to a public event resulting in a blockage of streets in major areas of Hong Kong on  June 12, 2019, the night- and daytime processing of all inbound, outbound and local mail was seriously affected. Quality of service for all types of inbound and outbound mail (EMS, parcels and letter mail) has therefore been affected. The impact is expected to last for a few days.


Further to EmIS message May 6, 2019, the designated operator of Israel, Israel Postal Company, would like to inform other Union member countries and their designated operators that all postal operations are now back to normal.


The designated operator of Israel, Israel Postal Company, asks us to inform other Union member countries and their designated operators that, due to the security situation, there have been interruptions and delays in the distribution and collection of mail (letter post, parcels and EMS) in the south of Israel since Saturday, May 4, 2019.


After a two-year hiatus, effective April 6, 2019, Guatemala’s designated postal operator, Correos y Telégrafos, is now accepting inbound international mail.  For more information CLICK to view the Postal Bulletin (4-25-19) announcing the resumption of USPS services to Guatemala.



A 6.1 magnitude earthquake occurred in Castillejos, Zambaleson on April 22, 2019.
All postal operations are suspended in Metro Manila and Pampanga provinces since Tuesday, April 23, 2019. Damage sustained in the following areas of Pampanga province may cause delays to postal services: Lubao and Porac.


April 29 and May 3 to 6, 2019 are National and public holidays in Japan, called “Golden Week.”
As the OEs and Custom Offices in Japan will not be closed during this period we do not expect any negative impact on our inbound and outbound operations for EMS items and parcels (we deliver EMS items and parcels 7 days a week including holidays in Japan.)


Monday, March 18, 2019 is Benito Juarez Day; an official national holiday in Mexico. There will be no Customs Clearance or Deliveries.  Normal operations will resume on Tuesday, March 19.


The weather in the eastern part of Switzerland has stabilized. Postal operations resumed on Thursday, 17 January 2019, with the exception of a few homes that remain isolated.


Heavy snowfall is affecting delivery in the Alpine region of the Canton of Graubünden, in the eastern part of Switzerland. Closed roads and strong avalanche warnings are making it difficult or even impossible to deliver postal items in postcode areas 72xx, 73xx, 75xx, 76xx and 77xx. It is currently not possible to predict when normal postal operations will resume as the snowfall is expected to continue over the next few days.


Since January 7, 2019 heavy snowfall is impacting the operational processes in Austria. The snowfall has resulted in closed roads and has cut off many villages across the Alps.

Avalanche warnings prohibit collection and delivery of letter mail and parcels in the zip code areas mentioned below.

Currently it is not predictable when normal postal operation will resume as the snowfall is still going on.

Lower Austria: 3100-3399, 3800-3999

Upper Austria: 4400-4599, 4800-4899

Salzburg: 5000- 5799

Tyrol+Vorarlberg: 6000 – 6999, 9900-9999

Styria: 8600-8999